Healthcare technology projects fail at an alarming rate because vendors don't understand the complexity of clinical workflows. Catalyst's team included people who had actually worked in healthcare operations — that made all the difference.
Their predictive patient flow system was designed with our clinicians, not just our IT team. The result is a tool that nurses and bed managers actually use every day, not another dashboard that sits on a screen in the corner of the command center.
The impact has been transformative: shorter wait times, better bed utilization, and most importantly, better patient outcomes. Our patient satisfaction scores have moved from the 34th to the 78th percentile nationally.
Dr. Priya Sharma
Chief Digital Officer, Regional Health Partners
